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Question

Breakfast folio adjustment not visible to guests

  • July 24, 2026
  • 0 replies
  • 9 views

Mark Alexander Joel
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Hi everyone! 👋

I think I may have asked this before, but hopefully the statute of limitations has expired by now 😅 So, here we go again:

Breakfast is included in all our rates. For accounting purposes, we need to automatically debit and credit the folio with our actual breakfast cost.

This works perfectly from an accounting perspective, but the problem is that guests can see these transactions on their receipt and in the kiosk.

We currently solve this in a not entirely optimal way using Billing Automation, but in a perfect world we would simply like these transactions to remain hidden from the guest – both on the folio/receipt and in the kiosk.

Has anyone found a better or alternative solution for handling this in Mews?