Stop discounting to compete. Start adding value that pays you back.
Allowances is now live in Mews. It is a native, fully configurable way to attach spending credits to your rates. Breakfast, F&B, spa, minibar, resort credit, corporate packages: bundle a credit into the room rate, and let guests spend it on-property, during their stay.
This model has been standard practice in corporate and resort hospitality for years and is now built right into Mews, no spreadsheets, no manual deductions at checkout and minimal staff training needed to operate it.
Why hotels love it:
- Protect your ADR. Win the booking with a value-add instead of cutting your room rate. Guests perceive more; you hold your price.
- Incentivise direct bookings: Link allowances to direct & loyalty rates to ensure guests are driven away from OTAs - effectively migrating channel commissions to non-room-revenue.
- Capture more on-property spend. A credit in their pocket is an invitation to spend, and guests routinely spend beyond it. That's incremental F&B, spa, and ancillary revenue you weren't capturing before.
- Keep what isn't spent. Unused credit stays with you as revenue. No leakage, no liability headaches: this breakage revenue is tied to the stay and fully accounted for.
- Set it once, let it run. Allowances charge and reconcile automatically across PMS and POS, and sync up natively with accounting integrations. No front-desk math and no accounting excel sheets.
Early adopters are already using Allowances to drive genuine incremental spend, and it's doing exactly what it should: making packages more valuable for guests and more profitable for hotels.
Real ways hotels are using it today: a daily non-alcoholic F&B credit packaged with corporate rates, a spa allowance for wellness stays, bundled credits for consortia bookings, and meal credits on rates for loyalty members.
Allowances is available in your Mews account right now. Head to your Products page to create your first allowance. Our setup wizard and guides walk you through it step by step.
Available globally today, with one exception: Allowances for properties in Germany is rolling out very shortly: it's on the way.