Repost: Automatic charging of virtual credit cards for prepaid reservations

Gr8 idea ! ill sign for it 

Hello,
I completely agree, but isn’t the main issue that partners like Expedia only activate the virtual card on the day of check-in?

Hello!

Well, that depends on your agreement with the OTA. Expedia allows us to charge right away for non-ref bookings. Hotelbeds too, booking also… Odigeo does not, etc…

So it needs a granular setting approach, dependent on rate plan (as we already do have this settings that we can apply - payment policies) and source (associated Travel Agency). 

So what we need instead of blanket “VCC - ignore payment policy just charge on day of arrival” approach is rather granular “apply payment policy as set up accross the board, except when Travel agent is xxx, yyy”. So basically another step during the application of the payment policy to check if the associated travel agent profile has a setting “charge VCC as setup in payment policy”. Preferably we could set up an exception payment policy for each TravelAgent, like:

Travel Agent A - no exceptions at all, just apply regular policy

Travel Agent B - charge VCC automatically, but instead of the payment policy uniformly charge on DayOfArrival/DayOfDeparture

Travel Agent C - don’t try to charge VCCs, don’t try to charge guest credit cards, too (account for booking.com payments for example, where payout is done via bank transfer instead of VCC).

There MUST be a better solution to the current process - quick survey:

❗How many hours per week/month does your staff need to sort out VCC payments, create deposit charges, close deposit bills, move payments to the right bil, etc…? ❓

Regards,

JP.

That is interesting. I’ll have to check that with our market manager. I’ve never heard of the possibility of Expedia virtual cards being chargeable from the time of creation.

I agree that it would be ideal to be able to set exceptions with more criteria, such as travel agencies, etc.