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How to install Salto with Mews system?

  • January 30, 2026
  • 3 replies
  • 37 views

Hello!

We are a gouvernemental property of 230 rooms and we have troubles to install our Salto system with Mews. We are talking to Salto but it’s still not working. Any tips for us?

Best answer by Sarah.Masterton-Brown

Hi Anne-Marie. I’d advise raising a ticket with our support team so that they can review where the problem is. We work closely with Salto so I’m sure the support team can help resolve this for you. 

3 Replies

jessica.becker
Mews Employee
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Hi ​@Anne-Marie, thanks for raising this in the Community. Could you please elaborate on where you’re stuck exactly? Thank you 


  • Author
  • Community Newcomer
  • February 4, 2026

It’s our IT team that could answer correctly. Basicly, Mews is not able to talk to Salto. Salto team doesn’t seems to be familiar with Mews.


Sarah.Masterton-Brown
Mews Employee
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Hi Anne-Marie. I’d advise raising a ticket with our support team so that they can review where the problem is. We work closely with Salto so I’m sure the support team can help resolve this for you.