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Open Beta: Manage your front desk queues with our "Send Reservation to Kiosk" feature

  • December 3, 2025
  • 11 replies
  • 80 views

jon.johannsson
Mews Employee
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Have a long queue of guests either trying to check in or check out and have a few kiosks available for guests?  Now you can use all your available resources to manage the check in and check out flow of your guests, simply send a reservation you are working on to any available kiosk. 

 

How to send a reservation to Mews Kiosk 

  1. Go to Mews Operations and open the reservation you want to send. 

  1. Scroll to the Spaces section of the reservation. 

  1. Click Send to Kiosk next to the assigned space. 

  
 

Note: Only reservations with a status of “To check in” or “To check out” can be sent to Mews Kiosk. 

Once you click on the kiosk you want, the reservation will appear on the kiosk. You can now direct the guest to the kiosk to complete the process. 

After you send a reservation:  

  • The kiosk displays the selected reservation and allows the guest to check in or check out. 

  • The guest completes required steps such as confirming details, signing registration cards, or making payments. 

  • The reservation status updates in Mews Operations once the process is complete. 

 

If you are interested in signing up to try this feature before release, simply respond with the name and location of the property you wish to enable it for. And always feel free to share comments, feedback, or issues with us here in this post. 

 

11 replies

SimonR
  • Senior Contributor
  • December 3, 2025

Huge improvement! Would love to see it in action at the following hotels: Villa Monte - De Zalm - Hotel Karmel. Thanks!


Ivo
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  • Helper
  • December 3, 2025

This is great! We would love to participate with all 8 hotels.

Ivo


  • Superstar Apprentice
  • December 3, 2025

Nice! We would like to participate. Maashof - Venlo. Thanks!


mauritsbots
Superstar Guru
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  • Superstar Guru
  • December 3, 2025

Please add all WestCord Hotels properties!


  • Master Apprentice
  • December 3, 2025

please activate for Hotel Altstadt Vienna :)


Please add Smarthotel Oslo! :D 


Mark Alexander Joel
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This seem excellent. Please add. BW Hotel Danderyd to the beta 👍


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  • Helper
  • December 3, 2025

Please add the Hotel Andante Rust 


  • Master Contributor
  • December 3, 2025

Wonderful Feature! Please add Jordans Untermühle - Köngernheim


littlemonkeyhostel

Please add Little Monkey Hostel


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  • Helper
  • December 3, 2025

Hi, Intermar Hotel & Apartments would like to participate