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Join the beta program: Company Billing

  • March 28, 2023
  • 60 replies
  • 2037 views
Join the beta program: Company Billing
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60 Replies

  • Master Apprentice
  • September 1, 2023

We would like to join the Company Billing Beta at the Stanley Hotel.


c.rex
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  • Helper
  • September 6, 2023

Hello everyone,
the new company invoice feature is great and helps us in our operations.
We currently only have one problem with our Lightspeed Restaurant POS. Unfortunately, since the company invoice is no longer (and cannot be) classified as a paymaster, our restaurant team can not post to the account.

Does anyone have a solution for this problem?


  • Superstar Contributor
  • September 11, 2023

Hello 

 

I would like to apply for this beta program with hotel Maison albar le champs elysees

 

Thanks


coudert.mathias
Mews Employee
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  • Author
  • Mews Employee
  • November 2, 2023

Thank you all. 
Good news, we are gradually rolling out company billing to all properties so this feature is no longer in beta. Based on your feedback, we plan to release a second iteration in December. This time to all Mews properties. 
The iteration will empower your staff to navigate from profile to profile within the billing screen, so you won’t lose track of the customer even if the bill is owned by a company. 
Then the next steps for us will be to unlock company credit card payment. 
Thank you for your time and feedback which has helped shape this important element of Mews. 


  • Senior Contributor
  • January 4, 2024

Dear @coudert.mathias 

Just a quick question about this new feature. We got feedback in regards of issues between MEWS - Omniboost - Exact.

Omniboost changed their reference field for debtors from companyld to Ownerdata, which makes that all invoices that are send are linked to guests and not companies anymore.

They informed us that they have reversed it, but that in the end the companyld field will disappear and that they don’t have a solution on which data to look at the take the company data.

Not sure if this is in regards of the above feature? Or does it concern another implementation.

Kind regards


coudert.mathias
Mews Employee
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Hello @Milou,
Thank you for your message. We just have a call with Omniboost and sort out the answer with them. Everything should be fine, and company billing should be roll out to every Mews customers by end of next week. 
Thanks 


Eric Kröll
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  • Helper
  • January 10, 2024

Hi everyone,

like just discussed with Mathias (sorry again for the teams raid), we are struggling with the payment options in the billing screen once a company is selected as owner. 

We have a lot of business guests that pay by company credit card on premise and the card payment is not available in described case (only cash or external).

While having the option to move the company to “Associated with”, initiating card payment and closing the bill on the guest - I struggle to believe that our datev exports via Omniboost will be correct starting from tomorrow.

 

Does anyone else have the same fear / problem regarding this specific case?

 

Current solution for us would be to swap Associate / Owner after Card payment and close bill with copy/paste of the unique company ID, but again it is not the ideal solution.

If someone has a better workaround or solution, happy to hear your thoughts.

Greetings,

Eric


szaboz
  • Senior Apprentice
  • January 12, 2024

Hi everyone,

like just discussed with Mathias (sorry again for the teams raid), we are struggling with the payment options in the billing screen once a company is selected as owner. 

We have a lot of business guests that pay by company credit card on premise and the card payment is not available in described case (only cash or external).

While having the option to move the company to “Associated with”, initiating card payment and closing the bill on the guest - I struggle to believe that our datev exports via Omniboost will be correct starting from tomorrow.

 

Does anyone else have the same fear / problem regarding this specific case?

 

Current solution for us would be to swap Associate / Owner after Card payment and close bill with copy/paste of the unique company ID, but again it is not the ideal solution.

If someone has a better workaround or solution, happy to hear your thoughts.

Greetings,

Eric

Hi there,

We are facing with the same issue and as an added extra, our routing rules are not working since the update of the billing logic (e.g Mews doesn’t assign Expedia for Expedia Collect bookings as the company/travel agency). Is there anyone out there experiencing the same?

I just don’t get it why credit card payment is disabled if the “owner of the bill” is a company. It doesn’t make any sense. Companies used to pay by credit card (not to mention Expedia Collect reservation with virtual credit cards)

Cheers,

Zoltan


coudert.mathias
Mews Employee
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  • Author
  • Mews Employee
  • January 22, 2024

Hello, 

I trust you are well. 

Kindly note that several of you came back to me saying that `control + F` (look up) was not working with the new company billing. 
It is indeed the case as control+F is not a native functionality in Mews but rather a functionality of your browser. As it seems important, we now considering developing it in Mews and we would love to better understand the use cases: 

  • Why is it important? 
  • When are you using it? 
  • What are you looking for exactly? name, item, date? 

If you are available to talk with us this week, we would love to organise discovery calls. 

 

Thank you for your help. 

 

 

Mathias


mauritsbots
Superstar Guru
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  • Superstar Guru
  • January 23, 2024

@ninakraan wants to join!