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Hey everyone, the feature was released last week on Thursday, January 16. If you have any feedback about the functionality, please don’t hesitate to send me a DM and I’ll be happy to listen!

Also thank you everyone who participated in the beta testing and gave us your thoughts! We implemented the key feedback - to choose a specific rate instead of using the default one while creating a reservation - and we believe it’s more powerful now.

 

Hey Mews community 🙌

 

I’m excited to announce that we’ve completed the split reservation functionality. Now, when a guest extends their stay, you can create a new reservation with just 2 clicks, while keeping all the original reservation details intact in Mews Operations.

 

 

As part of this update, we’re also displaying calculated cancellation fees based on your set cancellation policies when shortening a reservation or adjusting the assigned category.

 

What’s in it for you:

  • Simplified reservation date management 
  • Effortless split reservations for extended stays with automatic reservation creation
  • Enhanced operational control for properties managing corporate contracts and strict payment agreements
  • Greater transparency on cancellation fees when dates or assigned categories change

How can you get started?

  • To get early access in your Live environment, please comment below with your property name or Enterprise ID and we will start activating the beta on your property.

Please add your thoughts and feedback in the comments, we’d love to hear you and make it work for you!

Thank you!

Hi ​@daniel.do

This is fantastic—stoked to see it live in production! I understand the beta is closed, but I have a couple of follow-up questions:

  1. Private Rates Selection:
    Will there be an option to choose private rates directly in the future? Currently, we need to select a rate first and then go into the pricing tab to adjust it, which adds a step.

  2. Splitting Reservations:
    Is there functionality to split an existing reservation without changing the departure date? A common use case for us is during busy periods when we’re unable to keep a guest in the same space for their entire stay. In these situations, we split the reservation and assign the guest to two different spaces.

Looking forward to your thoughts on these!


 


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