I am excited to announce the launch of Beta for our new split payments feature!
Payment Splitting lets staff divide a charged payment into portions and route each portion to a different bill, without changing how the original payment appears in reporting. Meaning your front desk can more efficiently accommodate guest changes and preferences, for example a guest who has already paid may ask for their pet fee to appear on a separate bill so they can submit a clean expenses claim, you can now move the pet fee to a new bill and split the original payment across the two bills.
**A note on scope**
This release covers splitting a payment across bills. We know many of you also want to split
order items across bills – that's our next focus and we'll share more on that separately.
What it does:
- Split a charged payment across bills – divide a payment into portions by amount or percentage and route each one to an existing bill, a new bill, or keep it on the current bill
- Edit splits after the fact – adjust amounts or re-route portions that sit on open bills, with locked rows for any portions already on closed bills
- Full audit trail – the original payment is stills visible in payment reports and split payments can be traced from the payments tab.
More detailed information, including an overview video is available here.
This beta is for:
- Properties that regularly split payments across multiple bills
- All Legal Environments
What we're asking
- Does the feature cover the payment splitting scenarios your property encounters day-to-day, or are there cases it doesn't handle?
- Is the workflow intuitive enough for front desk staff to use confidently?
- Is there anything about the experience that would stop you using this instead of your current workaround?
How to join
If this sounds like a good fit for your property, comment on this thread to register your interest. We'll review responses and follow up with selected properties to confirm next steps and enable access.
Laura
