Now in open beta: smarter daily workflows in Mews ✨
Your team already knows what good service looks like. The hard part is spotting every opportunity, for every guest, every day. Three new capabilities, now in open beta, take that work on.
Smart Tasks🎯 turns guest and reservation context into suggested actions you accept in one tap. A returning guest prefers a high floor away from the elevator – the suggestion appears on the reservation before they arrive, routed to the right department.
Daily Digest ⏰ brings all of those suggestions into one filterable view, so preparing for today's arrivals takes minutes instead of opening every reservation.
Property Context 🏢 lets you write your property's rules in your own words – "VIPs always get an attempted upgrade" – so every suggestion reflects how your property actually operates.
The beta is open to all properties on the Advanced Guest Experience tier. If that's you, you'll see a Join the beta banner on any guest profile page in Mews – one click and you're in. Questions about the beta or help getting set up? Reach out to your customer success manager.
This is a beta, which means your feedback shapes what these features become. Feel free to post your thoughts and feedback below.
