We have updated the logic that automatically closes bills at check out to more intelligently select the bills that should be closed and decrease the time you spend manually closing bills.
Mews enables the automatic closure of bills when a guest checks out. Properties can enable this as part of their Stay Service so that it happens automatically. Additionally users can choose to close balanced bills in the user interface
The current logic closes ALL balanced bills on the Bill Owners profile only, leading to a number of issues:
- Bills routed to companies by Billing Automation and balanced automatically using payment automation remain open after check out and have to be manually closed.
- Companion bills related to the reservation remain open check out and have to be manually closed.
- All balanced bills on the Bill Owners profile are closed even if they relate to a different/future reservation.
To reduce the number of balanced bills users have to manually close and to reduce the number of corrections to closed bills we have introduced the following improvements to the logic:
Check out is allowed when:
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all nights & reservation items for the selected reservation on the reservation owners profile are on a balanced bill (previous logic prevented check out if any reservation items were not closed)
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Bills across all profiles are closed if they:
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Contain nights, reservation items/products linked to the reservation checking out AND
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all order items are consumed by the end of the current day AND
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all reservations on the bill are checked out AND
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are balanced
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We already have a couple of customers testing this logic and are looking to further expand the customers in the Beta programme. Let me know if you are interested in joining the Beta programme and providing feedback on the change.
