Mews’ Richard Valtr talks about new definitions of success in digital transformation in this year’s Hopsitality Yearbook:

Hospitality industry insiders must think holistically about their properties and favilities, redefine metrics of success and create a new standard of excellence. Instead of treating their businesses as simply rooms, Valtr suggests operators should think creatively about generating new and ancillary revenue streams, such as memberships to restaurants, services, parking spaces, and fitness areas. Incentivizing guests to stay on-site is key to capturing their full spend, offering grab-and-go meals, co-working spaces, networking events, gym access, and memberships.
Read the full article here
 

The insights showcased in this year’s yearbook are derived from 55+ contributing authors, including notable industry thought leaders Michael Levie, Matthias Huettebraeuker, Markus, Venzin, Floor Bleeker, Willy Legrand, and many others. Key contributing organizations include EHL Business School, Accenture, Deloitte, Booking Holdings, JLL, STR, CBRE, JD Power, Accor, CitizenM, Edyn, Ennismore, Remington Hotels, and Choice Hotels.

You can read all the interviews in this year’s yearbook here

Keep your eye out for the HYB Special Edition - TECHNOLOGY - being published in June 2023