Hi ​@mauritsbots ​@Egon Lagrou and all - the information I gave you last week is all of the information I have at the moment.
I am in contact with our product team and I’m of course making sure that all of your feedback is being heard. I understand your concerns and the importance of this - while there are unfortuantely no further specifics I can present you at this point in time, I will let you know as soon as there is news. Thank you again for your patience 🙏

Hello again ​@jessica.becker,

Do you have any news ?

Ook ik wil op de hoogte blijven van de ontwikkelingen rond de integratie van Peppol en Mews. Tijd dringt en iedereen rond mij wordt zeer zenuwachtig

For more clarity on timelines to reassure you, our compliance team are aware of the deadlines and have confirmed the following actions and timelines:

• We aim to confirm a third-party partner within the next two weeks.
• From that point, we estimate no more than two months of work, with a dedicated taskforce of multiple engineers assigned.
• Estimated completion is early December. Alongside delivery, we’ll also provide internal enablement for customer-facing teams and external help-guides for our customers.

We recognise the pressure this deadline creates, but want to reassure you: this solution will be live in time.

Thanks for the update it’s good to finally see some concrete milestones.

However, I have to be honest: this still leaves a lot of uncertainty on our side. You “aim to confirm” a third-party partner within two weeks, and “estimate” completion by early December, but that timeline leaves zero buffer before the government’s deadline.

We, as hoteliers, don’t have the luxury to wait and see if everything works out.

Our deadline is not “early December”; it’s the official go-live date, and any delay on your side immediately becomes a problem for us.

What I (and many others, I’m sure) need to understand is:

• What will be expected from us once this solution is ready?

• Will there be testing or change of procedures required?

• When can we realistically plan internal training (if needed) or communication for our teams?

Saying “it will be live in time” isn’t enough, we need a clear implementation plan and transparency on the steps ahead.

@Mews, please don’t just reassure us. Show us. Give us a concrete timeline with dependencies, customer-side actions, and a firm completion date.

Hi ​@Emilie Getaway, I’ve checked with the team, and while I don’t have a specific completion date for you, this is the info I can provide you with: 

✅ As anticipated, we’ve already selected our partner, based on commercials, technical fit, and long-term scalability.
⚙️ We’re currently going through internal approvals and legal review, which is why we’re not disclosing the partner just yet.
🤝 Both engineering teams are already collaborating to ensure we hit all deadlines and go live on time.
💬 Please note that we can’t reply to all follow-ups individually, but rest assured the project is moving forward as planned.

Hi all, thank you for your patience.
We now have a new help article which will be continuously updated with the progress: How to prepare for e-invoicing in Belgium starting 1 January 2026