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Is it possible to cancel a reservation in the booking engine ?

  • October 16, 2024
  • 1 reply
  • 41 views

Camilla.Evelyn

Is iot correct that our corporate guests cannot cancel their reservation through the booking engine, even though the reservation is made through the booking engine ? 🤓

Best answer by milan.bezdecka

Hi @Camilla.Evelyn . It is indeed true the Booking engine does not have the option to cancel a reservation. However, guests can cancel the reservation themselves via the Mews Guest Portal.

1 reply

milan.bezdecka
Mews Employee
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  • Mews Employee
  • 5 replies
  • Answer
  • October 16, 2024

Hi @Camilla.Evelyn . It is indeed true the Booking engine does not have the option to cancel a reservation. However, guests can cancel the reservation themselves via the Mews Guest Portal.