I just received an email from a bride saying that she is the only one receiving reservation confirmations--if her guests book online through the availability block link, they don’t get their own confirmation. Has anyone else had this issue or know how to fix it? Thanks!
Page 1 / 1
Hi
Could you please confirm whether the bride is listed as the reservation owner for all the reservations within that block?
According to this article, the reservation owner is the one who receives the confirmation email. However, if there is no email address associated with the guest profile, Mews will send the confirmation email to the booker instead.
Looking forward to hearing from you soon, thank you in advance!
Kind regards,
Nadya
Reply
Join the Mews Community!
Welcome Mews customers. Please use the same email address for registration as in your Mews account. By doing so we can help you faster if we might need to check something in your account.
Already have an account? Login
Login to the community
No account yet? Create account
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.