Skip to main content
Question

Online check-in vs kiosk check-in onsite

  • August 28, 2026
  • 0 replies
  • 11 views

Hi everyone, 

 

I was wondering if MEWS have already thought about the possibility of two different check-in options.

At the moment, as far as I am aware, if we have enabled automatic check-in, all units will be checked in on a specific time (in our case 3PM), but for those, who have not finalized check-in online, it is causing inconvenience cause they are not able to do the check-in onsite upon arrival as MEWS have already checked-in all units. 
So I was wondering, is there a possible way that for those, who have done the online check-in, the room will be checked in automatically in Mews and for those, who have not done online verson, will need to check-in in the kiosk once they arrive?  
 

A lot of check-ins but I was trying to express my need as good as possible.  

Johannes Rott
Community Luminary
Forum|alt.badge.img+2
  • Community Luminary
  • August 29, 2026

HI ​@Annika Köss,

as far as i know there is only the option on your stay service as mentioned from your side.

i know the issue so we haven´t activated that on our properties due to the time they are checked-in.

I know the issue you are referring to. there is no option to devide as mentioned on your question.