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Chech-in tijd vragen via online check in formulier

  • July 24, 2026
  • 1 reply
  • 6 views
Y

Graag zouden wij aan onze gasten in de pre arrival mail willen vragen hoe laat zij verwachten aan te komen in ons hotel, om zo onze diensten zo optimaal mogelijk aan te passen. Heeft MEWS hier een handige feature of tool voor? OI zijn er hotel die third party programma's hiervoor gebruiken die deze tijd in MEWS kunnen aanpassen? 

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    • Mluca
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    • July 24, 2026

    ​Hi ​@ysbeer2000 

    As far as I know, Mews doesn't currently support collecting an estimated arrival time directly through the standard pre-arrival journey.

    There are a couple of options depending on your budget and the size of your operation:

    1. Use a third party guest journey platform such as Duve, which allows guests to submit their expected arrival time and can sync this information back to Mews.

    2. Add a simple CTA (Call to Action) button in your pre-arrival email that links to a Google Form. Guests can enter their expected arrival time there, and your team can use the responses to prepare for their arrival. This is a very cost effective solution and works well for smaller operations.

    Here is as well an old article; hopefully Mews can add this to their roadmap soon, since it would be a great feature to have 

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