WestCord Hotels is a Dutch hotel group with 15 properties across the Netherlands, known for its strong focus on sustainability and guest experience. To support their eco-friendly goals and modernize operations, they turned to Mews and Flexkeeping, a Mews company.
The results? Faster operations, happier staff, and smoother guest journeys across the portfolio.
Highlights
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🧹 100% paperless housekeeping with Flexkeeping
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⏱️ 30% more rooms ready by 3 PM at Hotel Jakarta Amsterdam
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📲 35% of guests use online check-in
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🚀 Check-in time reduced from 6 minutes to just 2 minutes
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🤖 Automation saves the equivalent of one reservations employee per hotel
By removing paperwork, automating admin tasks, and enabling mobile check-in and payments, WestCord teams now spend less time behind the desk and more time with guests.
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