Humanizing Hospitality: How to Keep Guests and Hotel Teams Happy

Hospitality is all about making people happy – not just your guests, but your staff too. This webinar with Deloitte provides unique insights into the methods that are creating better guest and staff experiences in hospitality. Hear from hoteliers and leading hospitality consultants as they deliver practical advice and field your questions.

Webinar Highlights:

• Discover how to improve guest experiences with technology
• Find out how automation boosts staff happiness and reduces errors
• Q&A for you to dig deeper into tips, tricks and hotel successes

Speakers

• Dina Belon, President at Staypineapple
• Leila Jiwnani, Director and Head of Hospitality & Leisure Advisory at Deloitte
• Richard Valtr, Founder, Mews
• Margitte Verkruijsse, Senior Director, Ownership and Management Groups