How can we charge a fee for reminders without adding a product to every single reminder? Is there a quicker way to add it?
Solved
Reminders fee
Best answer by josue.orellana
Hi
Thank you for elaborating on the request.
If I understand correctly, there is currently no way to have this new reminder fee added automatically each time you send a monthly reminder, as the system does not attach products based on the reminder action itself. Products can, however, be attached automatically by using product rules.
To better understand the details of how you are currently adding the product manually, and to see whether we can suggest an improved setup, I recommend opening a case with our Support Team. This will allow us to review your configuration more closely and explore any available options.
We look forward to assisting you further.
~ Best regards,
+1- Community Ambassador
Hello
I’m Josue - one of the Community Ambassadors - and I’m happy to assist!
In order to help you better, could you please elaborate on the request?
At the moment, I’m a bit unclear on which reminders you are referring to.
Looking forward to assisting you further! 😎
~ Best regards,
We are more focused on Long Stay and when we send the monthly reminders for the rent, we would like to add a fee. How do we do it the most easiest way? Thank you.
+1- Community Ambassador
- Answer
Hi
Thank you for elaborating on the request.
If I understand correctly, there is currently no way to have this new reminder fee added automatically each time you send a monthly reminder, as the system does not attach products based on the reminder action itself. Products can, however, be attached automatically by using product rules.
To better understand the details of how you are currently adding the product manually, and to see whether we can suggest an improved setup, I recommend opening a case with our Support Team. This will allow us to review your configuration more closely and explore any available options.
We look forward to assisting you further.
~ Best regards,
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