Name: Adeline
Topics I usually help with Connectivity issues, Billing, Reservation management
Favourite travel memory My first solo backpacking trip in Mexico!
Name: Dani M 💃🏽
About me I am a member of our Support Department and have been with Mews 3.5 years. I enjoy a good challenge and consider every day a chance to learn something new. When I am not working, you will likely find me browsing antique shops or secondhand bookstores. Finding treasure in things from long ago fills me with great joy!
Topics I usually help with Operations > rates, reservations, restrictions, vouchers, and availability/occupancy.
Favourite travel memory My first time visiting a different country was a trip to Iceland for New Years (my favorite holiday!). While on a Northern Lights excursion, my now husband proposed while the lights were shining above us... one word – magical!
Name: Elena 🌸
About me A former hostel manager turned support analyst. I know the chaos behind the front desk and the magic behind good tech. When I'm not troubleshooting, I'm either doing sports or hanging out with my chihuahua. I believe clarity and curiosity go a long way - in support and in life.
Topics I usually help with especially enjoy diving into APIs, integration issues, and connectivity, but I’m always happy to help with a variety of topics.
Favourite travel memory I once got sunburned in Cyprus, and the hotel owner gave me a huge jar of tzatziki to heal it. It was oddly effective - and felt sweet and wonderfully family-like
Name: Inka 🐐
About me After studying Hotel Management and working in different hotels and hostels for 5 years I'm happy to now be a Support Analyst at Mews. I love being able to support hoteliers to use Mews efficiently and enjoy the benefits in the daily workflow. I'm passionate about travelling and hospitality so I take every opportunity to go on a new adventure abroad or a road trip with my camper van.
Topics I usually help with Billing, reservation management, German LE
Favourite travel memory I once worked on a goat farm for a month and a goat, that was born during that time, was named after me. One of my biggest achievements.🏆
Name: Josue 🏃🏼
About me I’ve been with the Support team for almost a year and a half, and I love the satisfaction of helping others tackle daily operational fires - big and small. When I’m not troubleshooting, you’ll find me running, dancing at music festivals, or tracking down the best new sushi spots 🍣 I’m passionate about all things art, love making connections with people from all walks of life, and enjoy winding down with my cat, JoJo 🐱.
Topics I usually help with Channel manager, restrictions and guest journey-related topics.
Favourite travel memory Celebrating my birthday with Mai Tais and friends on the stunning black sand beaches of Hawaii 🏝️
Name: Nadya 🍝
About me Hospitality geek with a love for solo adventures.
Topics I usually help with Channel manager and reporting whiz
Favourite travel memory Hiking across the Japanese countryside. Let’s just say it rewired my brain in the best possible way.
Name: Nic 👋
About. me I’ve been part of the Customer Support team since January 2024. Before that, I spent nearly 10 years working in the hotel industry. I’m passionate about helping and supporting customers.
Topics I usually help with Reservation and Rate Management, Billing questions
Favourite travel memory One of my most memorable travel experiences was getting free stays at the luxury hotel I formerly worked at
Name: Paul 🏉
About me I have been working in the support team for 1 and a half years, and I find helping and making hoteliers' lives easier very rewarding. Outside of work, my passion is rugby: both playing the sport on the weekends, and watching games with friends.
Topics I usually help with Favorite topics to assist with are reservation and rate management, and Channel manager issues
Favourite travel memory Trekking to Everest Base Camp when I was 17 is a key highlight of my world travels
Name: Yann 🤾♂️🎾🏐
About me I have been working in Mews support team for 1 and a half years and I'm happy to help properties in their queries. 🙂 Outside of work, I love team sports, playing most of the time, handball, beach volleyball, padel + tennis.
Topics I usually help with Favorite topics to assist with are Channel manager and Operation management issues.
Favourite travel memory Backpacking 5 months in South America in 2010
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