Mews updates

Hey hey, awesome community! Guess what? Just last week, we hit a super cool milestone – we hit 1000 members in our gang! 🎈🎉 Big shoutout to everyone who's been part of this journey – you all rock and make this place shine! Even though it's been a week, let's still give a big welcome cheer to our 1000th member @Reetta! 🥳 Let's all continue to make this community thrive. Keep the conversations going, keep sharing knowledge, and keep making valuable connections. Stay tuned as we continue to bring more exciting content and opportunities your way. The journey to the next milestone begins now! 🚀 Cheers to all of us! 🥂

Did you know that Mews changes fast? So fast that sometimes we tend to get ahead of ourselves and think our clients know the changes we have set into motion. 🤷 Well, we are also starting to realize the importance of communicating these changes a bit differently, especially when it come to process improvements which will save you and us time. We're certainly aware we need to make sure you are as informed as possible, after all. 💡 You know that Mews has their own integrated terminal, don't you ? Here are some of the great reasons which add value to you exploring this option of our payment solution and which will improve your payment procedures drastically. The card is automatically tokenized under the customer's profile for easier payment for future stays, Reduction in check-in time → Front Office disengagement from the screen to focus on the client Reduced time spent on check out procedures, Reduced time spent on cash desk closures Reduction in bank reconciliations problem solving Red

Hello Mews Community 😎 Here's your weekly update on the latest happenings in our vibrant community: Concept Feedback Needed: Help us name a new feature for managing properties within portfolios. Share your opinion in this survey . 🏢 Sell Limits Discussion: Calling revenue managers! We're exploring Sell Limits in Mews and want to hear your thoughts. Comment if interested. 💰 1000 Members Milestone: A big shoutout to our amazing community! We've reached a significant milestone with 1000 members. Let's keep the conversations going, share knowledge, and make valuable connections. 🚀 Continuous Learning : Discover how we're addressing the challenges of technology adoption in the hospitality industry. We're committed to making the learning experience seamless and practical, especially in dynamic settings like hotels. 📗 Mews Pro Tips : Unlock the full potential of Mews with our expert tips. Learn about features like Schedule Export Email, Automated Payments, Task Management, and understand

Summer may be winding down, but our updates are just heating up! Check out the awesome new features we've rolled out this August to supercharge your experience 😎🚀 1. Boost Revenue Intelligence Cancel availability blocks to get a full picture of your block revenue. Compare group reservations, spot trends, and make smarter revenue decisions to drive sales. 2. Team Empowerment No more admin hassle! Let your Front Desk and Reservation champs view and manage Mail queue items. Give your guests a stellar experience with quicker access to reservation info and communication history. 3. Billing Made Better Say goodbye to billing blunders. Now, you can see guest card details in the "Charge and close" process. Prevent chargebacks, minimize errors, and close bills faster. 4. Streamlined Portfolio Insights Introducing the Availability & Occupancy report for Mews Multi-Property. Get a bird's-eye view of availability and occupancy data across your whole portfolio. Export in a snap or schedule report

1. Mews Celebrates 750 Customers in Benelux! 🚀 Exciting news! We've hit a big milestone with 750 customers in the Benelux region. That's Belgium, Netherlands, and Luxembourg all experiencing the Mews magic. Here's a fascinating tidbit: 20% of Dutch bedrooms are now powered by Mews! Catch us at Horeca Expo in Gent from Nov 19-22. 2. Shoutout to Matthias: Mews Community Guru! 🎉 Hats off to @MatthiasH from The Pand Hotel! He's the first to hit Guru status with over 100 replies in the Mews Community. Keep being awesome! 3. How Do Your Guests Get Around? 🚗 We're curious: how do your guests travel to your place? Do you help with airport transfers? Any preferred transportation partners? Let us know your thoughts! 4. Tip of the Week: Age Categories and Stay Products: Want to know more about age categories and their implications for stay products? Check out the detailed article on the topic! 5. New Mews for Salesforce Version Coming Soon! 💥 Exciting times! Mews for Salesforce syncs profiles

Hey Mews fam! 😎 Big news – Mews is killing it in the Benelux region! We're thrilled to announce that we've hit a whopping 750 customers on the block. That's right, Belgium, Netherlands, and Luxembourg are trying the Mews magic. 🌠🌟 With a 116% revenue boost, 55% team growth, and a cool new Amsterdam office, we're on fire! Some big players in the Benelux hospitality scene have jumped aboard the Mews train. We're talking about big names like WIN Hotels, The Social Hub, Eden Hotels, Bilderberg Hotels and many more! 🍀 Fun fact: 1 in 5 Dutch bedrooms now runs on Mews – That's right, our revolutionary approach to hospitality tech is taking the industry by storm, and the Benelux region is right at the forefront of this game-changing movement. ⚡ Catch us at Horeca Expo in Gent from Nov 19-22 - it's a golden opportunity to meet our fantastic team and explore how Mews can take your property to the next level. Here's to Mews, the future of hospitality! 🥂 Stay tuned for more game-changing upda

📢 Big News! Mews Hits 600+ Hotels in France! Mews celebrates a game-changing milestone - powering over 600 hotels in France. That's 116% revenue growth and 55% staff increase. 💡 Tip of the Week: Unleash Loyalty Power! Explore Mews Loyalty for seamless connections, diverse program support, and easy management. Track statuses, utilize icon alerts, and maximize loyalty strategy potential. Sync existing programs for success. 🛠️ Mastering Mews Terminal 2.0: Quick Guide! Set up Terminal 2.0 easily. Troubleshoot card issues, NFC challenges, and more. Reach out to support if needed for hassle-free experiences. 🕒 New Beta: Elevate Guest Stays with Hourly Services! Introducing Beta Hourly Services Promotion. Let guests book meeting spaces during booking/check-in. Multiply bookings, seamless management. Join Beta by replying with property details. Stay tuned for more Mews updates! 🌟 😎 You Can Still Vote for Mews! World's Best Hotel PMS Solutions Provider 2023 World's Best Independent Hotel

Big news, everyone! 📢 Mews just hit a major milestone - 600+ hotels in France are now part of the Mews family. Let's dive into how this game-changer is shaking up the French hospitality scene. 💙 Growth Spurt: As of August 8, 2023, Mews is celebrating its mega achievement - teaming up with over 600 hotels across France. And the numbers speak volumes: a whopping 116% bump in revenue and 55% staff growth. Who's on Board? From big shots like Machefert Group and Dalmata Hospitality to cool names like Groupe Pichet, Les Airelles, and Edgar Suites, Mews' customer list is the who's who of hospitality. Whether it's managing bookings, payments, or guest services, Mews has these hotels covered. 💪 Safety First, Always: With the hospitality industry facing VAT fraud issues, Mews steps up to the plate. Mews holds an NF525 certificate, ensuring their systems meet strict EU standards. Rocking the Numbers: It's not just tech - Mews is a numbers game too. With easy-to-use dashboards and smart integra

Hey there, Mews Community! Ready for your weekly dose of Mews magic? Here's what's cooking: 1. Let's Win Big at the World Travel Tech Awards 2023! Great news! Mews is in the running for not one, but TWO awesome awards this year. Help us claim the titles: World's Best Hotel PMS Solutions Provider 2023: Vote Here World's Best Independent Hotel PMS Solutions Provider 2023: Vote Here Voting rocks until September 3, 2023. Your clicks count! 🏆 2. Talk it Out: Marketplace Must-Haves & Staff Woes. Your opinion is solid gold. Tell us if our Marketplace is your jam and share insights on staff challenges in the industry. Join the convo and let's tackle these topics together. 🤝 3. Pro Tip: Smooth Sailing with Highlighted Open Payments Billing bloopers? Nah, not with us. Peek our pro tip to nix those premature bill closures and accounting hiccups. 🏨💼📊 4. Sneak Peek: Beta Testers Wanted for Boosted Analytics Fancy a sneak peek into our upgraded Balance and Guest report? Be a Beta tester and let

Hey there, Mews Community! 👋 Here's what's hot this week: 1️. TIP OF THE WEEK: Harmony between Mews POS and PMS! Avoid confusion and disruptions by syncing changes made in Mews POS and PMS. Don't assume they auto-sync! Stay in the loop for smooth operations. Read more here. 2️. Marketplace Marvels! Cloud-based solutions rock! Pick tools from our booming Marketplace (650+ integrations!) for your needs. Easy connections, happier business! 💻🛡️ Read a great article from one of our amazing solution architects. 3️. Master Your Accounting Ledger! ⚡📊 Filter like a pro to unlock the true power of your Accounting Ledger! Get the most out of your financial data. To learn more, click on this link. 4️. July's Awesome Updates! 🌟 The month of July brought some fantastic new releases that we're thrilled to share with you! In this overview, you'll find a comprehensive list of the latest features and updates that have been rolled out, enhancing your Mews experience. Stay ahead with the latest devel

🌟 Exciting New Releases in July - Mews University Update! 🌟 Mews University Expanded Course Catalog: In July, Mews University introduced a range of new courses to enhance your property management skills! The eagerly awaited Company Billing Course was launched, simplifying billing by allowing company profiles to own bills. Additionally, users had the opportunity to explore User Management and Rate Management courses, as part of the new Mews Multi Property course. Enroll now to level up your expertise and stay ahead in the hospitality industry! ✅ Product Roadmap Webinar: On the 18th of July, we hosted an epic product webinar. We showed off the latest features, gave awesome demos, and even had a direct Q&A session with our Rockstar Mews product team! 📅 Customized Online Check-in form for faster, frictionless check-ins. We made online check-ins a whole lot smoother! In July, you could customize the Check-in form with your preferred fields. Talk about a speedy check-in process, huh? Chec

Guess what, community people? The wait is over! Get ready to create your ultimate property portfolio with Mews Multi-Property and experience a whole new level of property management fun! ⚡ Let's face it, handling multiple properties can be a real challenge. But fear not, because Mews Multi-Property is here to save the day! With this amazing tool, you can effortlessly manage all your properties and say goodbye to those time-consuming tasks. ⏰🚫 So, what's in it for you? Well, let me break it down in a more exciting way: 🍀 Get the full picture: Say hello to comprehensive overviews! With Mews Multi-Property, you'll have all the juicy details about your users, rates, and vouchers across your entire property empire. 🍀 Master rate management: Become a rate management ninja! With the power of Mews Multi-Property, you can create, update, and delete rates for multiple properties all at once. 🍀 Improved voucher administration: Need to manage vouchers like a pro? Mews Multi-Property has got yo

Thank you to those who attended our Product Roadmap webinar with the Product team:@Aldair Borges @James.taylor @martin.kucera @Joanna Kozlowska @coudert.mathias and to @Jason.Warnaar for fielding a lot of questions around the content 💜 There was lots of great new features discussed in this session: Working around staff shortages: Configure data you collect during online check-in Digitalizing the breakfast list Eliminating financial inefficiencies Correcting closed bills & invoices Correcting open bills Billing screen enhancements Guests pay early in online check-in Enhanced restriction management Diversify revenue streams & driving ancillary revenue: Hourly bookable services in Mews guest journey Long stays: pro-rata and precise reporting If you would like to view the roadmap webinar, send a direct message our Community Team @Mews Community Team and we will send you a link. We hope you found this session useful. If you have any questions around what was presented, add it to the thread

Hey Mews Community! Here's the latest scoop for this week: Mews University Update: 🌟 Company Billing Course is Live! 🌟 Good news! Company Billing is now rolling out to all Mews properties! It simplifies billing by letting company profiles own bills. And guess what? We've got a new Company Billing Course in Mews University! Enroll now to learn how to manage company bills like a pro! ✅ Onboarding Manager's Article: Overcoming the Fear of Your Software Migration - Our Onboarding Manager has shared a fantastic article on tackling software migration fears. If you're moving to Mews or planning to, give it a read for some helpful tips! 🚲🛶 Manage Your Bike and Boat Rentals - Share Feedback! Got bikes and boats for rent? We want your feedback! Tip of the Week: Closing Bills Before Guest Arrival - Closing bills before guests arrive? We've got some tips and considerations for you. Check out the article! 📚 Skift Research’s State of Travel 2023 Report - A Must-Read! Stay in the loop with the l

Hello Community! Wow, what a busy week it has been, now its time for a community Weekly Roundup 🚀 Product Roadmap Webinar Recording is Ready! Thanks to our product managers and community members who joined. The recording is now available, please ask your questions in the thread. ❔ Insightful Article from our VP of Customer Support - check it out for our support experience plans. 👈 New Course on Mews University! Explore User Management and Rate Management courses. 💹 New Product Best Practice: Creating a Package with an Included Product in the Room Price. Learn the trick shared by our onboarding managers. 💬 New Beta: Handle Manual Settlement Rules during Online Check-In - sign up and give it a try! 💰 Best Product Practice: share your insights on setting up rates. 💡 Tip of the Week: Discover the Value of The Time Spent Report. Simplify city tax calculations with this hidden gem. Check it out here. 📑 New Blog Post: 5 Reasons to be a Member of This Community. Make sure you have a loo

Hello Mews Community members, Hope you're all doing great and enjoying the vacation season or getting ready to do so soon! As I approach my third month as the VP of Support at Mews, I wanted to give you an update on what we've been up to and how we plan to make your experience with us fast and effortless. In Mews Support, our North Star is to offer our customers a consistent and effortless support experience that not only meets their immediate needs but also drives adoption and retention. Your success is vital to us, and we're totally committed to delivering top-notch service in every interaction. Here's how we plan to deliver on this: As we move forward, our support strategy for the remainder of 2023 centers on essential foundational work divided into four primary areas. Customer Experience: Our primary focus is to ensure that every interaction you have with our Support team is positive and valuable. To achieve this, we are improving our processes and tools to reduce the time it takes

Hey there, community members! Here's your weekly roundup of what's been happening in our vibrant community: 🕺💃🏽 Product Webinar: Don't miss out! We have an exciting product webinar coming up on the 18th of July, where you can explore the latest features, enjoy demos, and ask questions directly to the Mews product team. Register now to secure your spot! 📅 Celebrating 6 Months Together: We're thrilled to announce that our community has reached a major milestone - 6 fantastic months together! 💗 A huge round of applause to each and every one of you for making this place truly amazing. We've had remarkable conversations, thought-provoking questions, and valuable contributions. Let's keep the awesomeness going! 😎 Reservation Reports Guide: Efficient reservation management is crucial, and we've got you covered. Check out our concise guide with practical examples and insights into reservation reports. Discover how they can transform your reservation processes and optimize resources. 🏬 E

Hey there, incredible community members! 😎🤴🏼😍 We're thrilled to announce that our community has reached a major milestone: 6 fantastic months together! This calls for a celebration and a big round of applause for each and every one of you. You've made this place truly amazing! 🍾🎉🎈 Throughout these 6 months, we've had the privilege of witnessing some truly remarkable conversations, thought-provoking questions, and valuable contributions from all of you. Your dedication and support have transformed this community into a thriving hub of knowledge and collaboration. Thank you for making it what it is today! 💚 Now, it's time to give a special shout-out to our top users who have consistently gone above and beyond to make this community shine: 💎 @Mick from YHA Australia: Mick, you're a superstar! Your awesome 1512 points and 58 replies have been invaluable in providing great answers and sharing your expertise. Kudos to you! 💎 @MatthiasH from The Pand Hotel: Matthias, you're simply i

Hello, community! 😎 We're thrilled to share the latest updates and new features that have been released in June. These additions are designed to help you streamline operations, boost revenue, and provide an enhanced user experience. Let's dive into the details: 🏄 Mews Multi-Property is here!: Managing multiple properties is now easier with Mews Multi-Property. This feature allows you to gain comprehensive overviews, manage rates and vouchers in bulk, streamline user management, and export user permissions across all your properties. Simplify operations and save time with this powerful tool. 🏣🏩🏰 More control over editing space properties with changes in permissions: We've improved access control for editing space properties. Employees now require the "Manage property settings" permission to modify space details, preventing confusion that arose from accidental changes. This ensures better control and minimizes errors in space management. 📝 Introducing hourly services to maximize yo

Hey there, 👋 Don't miss your chance to talk with our experts 🤓 On 29th of June, we’re holding a 75 minute webinar to share all the features, functionalities and the many ways Mews Multi-property will make managing multiple properties faster, easier and more secure. Have a burning question you’d like the team to answer in the Q&A? Submit your question in the thread below! Register for the webinar today.

Hey everyone! 😎 Great news! The recording of our highly anticipated Mews Multi Property webinar is now ready for you to view. 🎥🔥 If you missed the live session or want to rewatch it, simply click here. We'd also love to hear your feedback and thoughts on the webinar! Join the existing discussion thread and share your comments and questions there. Let's keep the conversation going! 💬🗨️ Don't forget to spread the word and let others know about the recording too! 📢 Happy watching and commenting! 🤓