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Hi everyone,

I’m hoping somebody has cracked what feels like a very typical family scenario in Mews Distributor.

Our one-bedroom apartments are limited to two adults. Many guests, however, travel with a baby or toddler who sleeps in the parents’ bed. In an ideal world the booking widget would let them add a 0–3 year-old and still show the apartment. Right now, the moment a child is added Mews counts it as a full extra guest, so the system insists on a three-person (or two-bedroom) unit—hardly family-friendly.

What we‘re aiming for

  • Widget shows pickers for adults and a “0-3 yrs” band.

  • Guests can choose 2 adults + 1 infant/toddler and the two-person apartment remains available.

  • We don’t have to raise the apartment’s base capacity (keeps OTA inventory clean).

I’ve tried every combination of extra capacity, age categories and restrictions I can think of, but either the child still bumps the capacity or the room vanishes altogether.

One more thing I found

I came across a year-old blog post that basically says “there isn’t a real solution for this yet.”
Is that still true, or has anyone found a workable setup since then?

Any guidance—or a confirmation that it’s still a known limitation—would be hugely appreciated.

Thanks a ton!

Best regards,
Julius Backes

Hello ​@juliusbackes !

My name is Addie and I am with Mews Support. While I do not have a workaround, I can confirm that it is still a limitation. Children/Infants count toward the capacity of the booked space and the widget does not support age category configuration. Please let me know if you have any questions!!

 

Kind regards,

 

Addie


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