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Mews Connector

  • 26 January 2023
  • 2 replies
  • 72 views

Userlevel 4
  • Superstar Contributor
  • 65 replies

Hi everyone,

We constantly experience issues with the Mews connector having to be restarted or reinstalled and have tried installing it in a number of different locations, servers, PC etc. 

Does anyone have a stable Mews connector that you can share how/where this is installed?

Thanks,

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Best answer by Mick 27 January 2023, 00:11

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Userlevel 6
Badge +6

Hi @Sam

We have connector installed at 33 properties & on occasion have had to restart the Connector, generally when we hear the team are unable to print. We have installed the connector on virtual machines at most properties which we schedule for regular reboots, however some properties have them on the reception PC & we encourage to reboot the machine every few days. The reboots seem to keep the connector stable. 

Userlevel 6
Badge +1

Hi @Mick !

great answer, you are right, it is recommended to install the connector on a PC at the reception, which is always running.

And once in a while do a complete restart is also a good suggestion.

There a few more details in our help article, in case you are interested 🙂

Thank you for being a part of our Community! 🍀

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