Skip to main content

Hi all,

I’m looking at the Bill management settings (screenshot attached). There’s an option “Allow modifying closed bills” which can be toggled on/off.

My question is:
If this option is turned off, does it apply universally to all users including Admins, or do certain roles (like Admin or higher-privileged roles) still retain the ability to edit closed invoices regardless of this setting?

I’d like to clarify whether this is a strict platform-wide restriction, or if Admins can override it.

Thanks in advance for any clarification!
 

 

Dear ​@Daniel Tomschi, 

Thank you for your question!

This setting applies to all users, including Admins. When “Allow modifying closed bills” is disabled, users cannot directly modify closed bills or issued invoices. Instead, they must follow the compliant correction flow, which creates a credit note and a new corrected document. Admins cannot override it. 

Please feel free to reach out if you have any questions.


Warm regards 🌸

Dear ​@Daniel Tomschi, 

Thank you for your question!

This setting applies to all users, including Admins. When “Allow modifying closed bills” is disabled, users cannot directly modify closed bills or issued invoices. Instead, they must follow the compliant correction flow, which creates a credit note and a new corrected document. Admins cannot override it. 

Please feel free to reach out if you have any questions.


Warm regards 🌸

Thank you, Elena. That’s a bit disappointing to hear.

Would it be possible to consider this as a future feature — for example, allowing this permission to be split by role (e.g., Supervisors, or Admins)? 

Terms and ConditionsCookie settingsAccessibility statement