Granular Permissions Improvements at Mews: Quick input needed

​@rui.oliveira , filled in. Please don't hesitate to contact me if you have questions! I would love to discuss this further!

Rgds, Kirsten - Amrâth Hôtels.

In my opinion, the best solution for this would be if there was the possibility to request certain permissions for individual use cases by a user in real time and to be able to release them in real time by a supervisor (administrator) present. A kind of "release request" for single cases. These requests are only possible if a corresponding supervisor is on site (logged in). If there is no supervisor on site, you can determine whether the user then generally has the authorization to solve these cases without request or has to wait until a supervisor is on site again.

Certainly not easy to implement, but maybe something for the road map.

Yes, please feel free to contact me anytime as well to discuss.

Thanks 

Jeff

Hi ​@Kirsten ​@Niclas ​@jeffzarrinnam!

Thanks for your input, and it's really exciting to see you're also excited about this piece of work.

Feel free to share this link with your peers, the more feedback we can collect the more accurate this research's results will be!

Hello,

I just completed the form.
The more granular, the better in my opinion - especially when it comes to the “Property” section.

I completed the survey! This is a much sought after feature so look forward to the outcome! 

Done. Feel free to reach out if needed

I love this idea; it would be incredibly helpful.

Alternatively, I could see implementing a quick sign-in process for the supervisor? Imagine a list or grid of all supervisors, each with their avatar. They would only need to enter their PIN to confirm their identity instead of entering the full password. This way, if the PIN is compromised, they wouldn’t have full access to the accounts and their rights.

I’m not sure if this is the appropriate topic to discuss, but one way to limit their access to the website and app would be to implement iP whitelisting.
 

This would prevent my new 18-year-old receptionist from downloading the app and answering guest inquiries on a Friday night when he’s out drinking with friends or even worse, booking a room last minute with a significant discount or even free (we are a hotel on a street full of bars), as all receptionists have access to all the rates. For large properties with a large user base, iP whitelisting would be a must to enforce security by a hundredfold.

What we are missing in this area as a small hotel group are the following features in the permissions management:

• Central, cross-property control of permissions from one property — to reduce maintenance effort.
• Temporary permissions, for example:
     - for trainees or temporary staff working at events, etc.
     - also necessary when employees leave the company → ability to set an end date for permissions.

​@Kathi