Hi ​@JeffIrwin,

please have a look at the following article: How to change the cleaning period or interval
For more information on the space status report: The Space status report

Please let me know if this was helpful or whether you need further assistance. Thank you! 

Hello,

I’ve never noticed that rooms automatically change status from "dirty" to "clean."
In what situations would it be useful for this status to update automatically?

​@JeffIrwin,

Thank you for raising this matter.

If you would like us to investigate on this further, please kindly submit a support ticket at your earliest convenience.

Best regards,
Nicolai

Hi ​@Robin Gustavsson 

Thank you for sharing your question here.

Please note that in Mews, you can set a clean or inspected room to dirty after certain criteria such as after 7 days (for compliance reasons like Legionella) - Why is my Space status — Legionella? Or when a guest checks in, if the option “check-in marks the room as dirty” is enabled. However, automating space status change from dirty to clean can not be done within Mews. However, this maybe enabled using third party integrations.

One situation I could think of that the automatic changing of dirty to clean could be useful is when property have automated or scheduled cleaning services where actual cleaning events are tracked or confirmed outside the Mews platform. But there can be many use cases as well.

If you have any other questions, please let us know.

Kind regards,

Nicolai