Is there a way to create a voucher code that is usable once, not a promocode that reduces the price but let’s say you have a giveaway for a special occasion for two nights, bookable via a code on the homepage?
Hi Sonja, my name is Dani and I will be happy to answer your question!
Currently it is not possible to create a voucher code that is only usable for x number of times. Voucher codes within Mews are able to be restricted by reservation creation date or reservation stay dates, but there is not a way to limit the usage of said code. We do have an active feature request for this located here if you would like to read further about this > Voucher code limit.
I highly recommend upvoting the request as well as commenting on it. Our Product Managers review this page weekly and every vote/comment counts!
As for the second part of your query, are you able to explain further what you mean by “a giveaway for a special occasion for two nights?”. Any additional information you can share will help me in providing the most accurate answer for you :)
interesting feature
Hi Sonja, my name is Dani and I will be happy to answer your question!
Currently it is not possible to create a voucher code that is only usable for x number of times. Voucher codes within Mews are able to be restricted by reservation creation date or reservation stay dates, but there is not a way to limit the usage of said code. We do have an active feature request for this located here if you would like to read further about this > Voucher code limit.
I highly recommend upvoting the request as well as commenting on it. Our Product Managers review this page weekly and every vote/comment counts!
As for the second part of your query, are you able to explain further what you mean by “a giveaway for a special occasion for two nights?”. Any additional information you can share will help me in providing the most accurate answer for you :)
Thank you, Dani!
I meant, for example, you would buy a voucher for you friend as a birthday present and you get a code, let’s say X12345 and that one can be used for 2 nights, valid for 1 time use, no matter when.
Ideally you’ll be able to have a restriction that says only 5 rooms per day can be booked with a code like that, the code is generally valid for 3 years but depending on availability to the number of rooms that you want to use for that.
Thank you, Dani!
I meant, for example, you would buy a voucher for you friend as a birthday present and you get a code, let’s say X12345 and that one can be used for 2 nights, valid for 1 time use, no matter when.
Ideally you’ll be able to have a restriction that says only 5 rooms per day can be booked with a code like that, the code is generally valid for 3 years but depending on availability to the number of rooms that you want to use for that.
Hello Sonja,
It sounds like you're referring to using vouchers as a form of gift card. I’d like to clarify the difference and suggest a more structured approach.
A voucher typically acts as a key to unlock a specific rate or offer. In contrast, a gift card should function more like stored value that can be applied to any booking or purchase.
Instead of using vouchers as gift cards, I recommend creating a dedicated product called "Gift Card Sale". This product would be tied to a designated accounting category.
Here is a step-by-step outline of how to manage gift cards effectively:
Step 1: Selling the Gift Card
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Create a product in your system named "Gift Card".
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Assign this product to a dedicated accounting account (e.g., “Gift Card sales”).
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When a customer purchases a gift card:
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Post the sale to the "Gift Card sale " account.
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Process the payment using one of your accepted methods (card, cash, etc.).
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Issue the physical or digital gift card with the corresponding value.
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Print a bill for the customer.
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Step 2: Redeeming the Gift Card
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Book the reservation using your flexible or standard rate.
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When the guest arrives, they present the gift card as payment.
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Add an external payment that has the same accounting as the gift card Sale product.
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If the total room charge exceeds the value of the gift card:
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The guest can pay the remaining balance on-site using any of your accepted payment methods.
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I hope this helps!
Thank you for your input, Robin, yes I might have used the wrong wording, a gift card would explain it better.
Nevertheless, my thought was to use a code when making a reservation via the homepage, which allows the gift card to be redeemed, do you know what I mean? We don't have a physical reception, we would like to give someone an overnight voucher, or as you call it, an overnight gift card, in the form of a code that can be redeemed online. First of all, I just wanted to know if this is possible :)
Thank you for your input, Robin, yes I might have used the wrong wording, a gift card would explain it better.
Nevertheless, my thought was to use a code when making a reservation via the homepage, which allows the gift card to be redeemed, do you know what I mean? We don't have a physical reception, we would like to give someone an overnight voucher, or as you call it, an overnight gift card, in the form of a code that can be redeemed online. First of all, I just wanted to know if this is possible :)
I think I understand what you mean - you're referring to a payment policy that allows a different payment method to be applied (in this case, Gift Card), where the rate with this special policy would be unlocked or made available by using a voucher. Is that correct?
Unfortunately, since we are not using the Mews Booking Engine, I cannot say for certain whether that functionality is available. However, to the best of my knowledge, I have not seen that feature offered in Mews.
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