Dear Amazing Mews Team,

We’ve been using Mews for the past four years. Over time, we’ve seen your CEO delivering inspiring keynotes, speaking about how Mews saves both time and money. Unfortunately, our experience doesn’t always match these promises — and it feels like someone is not telling the full truth.

Right now, I urgently need a development to respond to a guest request — or perhaps your CEO can personally explain to the guest why your PMS is not functioning properly or efficiently in this case.

Here is the situation:
We need to split the breakfast charges. One breakfast is covered by the guest’s company, and the second breakfast (for the accompanying person) is to be paid directly by the guest. The guest has requested a separate invoice showing this breakdown.

How can I do this in Mews?

You already allow this kind of separation in the “Kids” section — so why can’t we apply the same logic here? Who was supposed to develop this feature in the past four years?

I urgently need a solution to ensure this guest has a smooth and satisfying experience.

Looking forward to your immediate support.