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What is going on with the rate management? 

Until yesterday I could simply select a date, a window would open up, and I could override the price.

Now I first have to select the date, then a window opens with the pricing details, then I have to select ‘edit’, then I have to select the date, and only then can I change the price (‘Base price (incl. tax)’*)

Is this something temporary? 

@PHman88 i know that there is a update ahead, but i am not quite sure if it is already rolled out.

could you sent a screen shot?

 


 

normally when I click on the field indicated in yellow, a window opens and I can immediately adjust the price.

now when I click, the window on the right opens.
to be able to adjust the price, I then have to: 
- press edit icon
- select time period (already pre-set on the data I selected)
- set the required price in the field “Base price (incl. tax)*”

so essentially, 4 steps where until yesterday just 1 sufficed


yes thats already the new version, feature should be add a different amount for occupancy… but if it is not practicable like that it is a mess… we haven´t received the update yet.


We agree, this change is truly a NIGHTMARE! The workload has increased significantly due to the additional steps for just a simple rate change. This is not practical. We really hope this change will be reconsidered.


Hey everyone 👋

Thanks for raising this concern. You're absolutely right—this update is aimed at giving more flexibility around extra person pricing. Previously, it could only be set at the base rate level (affecting all dates and room categories). Now, you can configure it seasonally (by stay date) and even per room category, so you can better model different costs across rooms. Hopefully, this gives you more control over rate strategies and helps boost revenue 💸

That said, I totally hear you on the usability challenges. I’ll be taking this feedback to our teams and we’re working on a solution ASAP. Will keep you posted here super soon.

Tagging ​@tom.horner  for visibility.


Hi all, 

Agree with all the raised concearn.

From a pricing point of view this update is mostly creating issues and affecting time management. If managing several properties, this would take 3 to 4 times the time taken before to change rates. 

We really hope this change can be reverted. Otherwise, if possible, I would suggest allowing the use of the old rate management tool as made for the availability report when the new one was introduced. 

Looking forward to reciving news regarding this. 

Thankyou in advance. 


Is there a way for us to choose whether we want to use this new option or stick with the old format? Updating prices has become quite tedious. I understand the reasoning behind the new approach, but it would be great if we could set this as a preference within the rate settings.

 


Is there a way for us to choose whether we want to use this new option or stick with the old format? Updating prices has become quite tedious. I understand the reasoning behind the new approach, but it would be great if we could set this as a preference within the rate settings.

 

Hey! Yes,I agree

Any chance we could go back to the old way? Updating prices feels not natural. Totally get the idea behind the new setup, but it’d be super nice if we could just pick what works best for us in the rate settings.


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