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Hi everyone,

Simple questions. During a booking on our website, we want only the room with the appropriate capacity to appear. For example, when a family of four wants to book through our system, only the family room should be shown, not the standard room.

 

For the moment they can see all the types of room, so there is no filter in the booking ?

 

Thank you.

 

 

Hi Pierrick, thanks for your question!

I understand that when a family of four books through through the booking engine, all the space categories are displayed, regardless of the maximum capacity of the categories.

This is expected behavior in Mews, as you can book a room multiple times (eg. 2 standard rooms for 4 people). With this logic:

  1. Rates Screen: On the Rates screen, the number of rooms is preselected based on your guest count.
  2. Summary Banner: If you manually update the room count on the Rates screen and the total accommodation capacity is no longer sufficient to fit your initial guest selection, a banner will appear saying: “Add more rooms to accommodate all your guests.”

I hope this helps to clarify :)

Best regards,

Paul

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