We want our guest to be able to use the guest portal to chat/message feature and modify their reservation dates if needed, but not check in or out online is there a way to disable online check in and out?
+1Hi
Could you please clarify what you mean exactly?
Do you mean you don’t want check-in and check-out to happen automatically, or that you don’t want that option available at all?
There are two possible configurations:
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The guest can check in online (fill out the form and provide all details), but the check-in is not automatically reflected in the PMS.
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The guest fills in the form, and the check-in is automatically completed in the PMS.
The same applies for check-out:
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Guests could pay online without triggering a PMS check-out, or
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They could pay online and have the room automatically checked out in the PMS.
Those settings are found in your bookable service and settings.
please let me know if you need any help
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