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We will have Mews PMS inkl. Payment and Travelclick IBE + CM with another Payment Provider. We would prefer to make Guests pay via Mews Pay to have the CC Info in mews. Does anyone has an idea how we could handle this with mews?
I only know that this is possible with the Online C/I, but we would like to receive the money earlier for example non ref bookings. Thanks for your help!

Hi ​@Katharina Ostermeier ZAHC 

 

Possibility 1: Check with Travelclick if they have the possibility to just get the credit card from the guest, without tokenizing and charging it. They then send this to Mews, where it is tokenized. Over the automated payment rules in Mews you can then charge the card depending on your rules.

Downsides:

  • You accept the booking without having the guarantee of a payment
  • The payment is MoTo, which means the guest might get an additional email from Mews to verify himself (3DS) and the obligation to proof in case of dispute is with the hotel - hard to oppose disputes

 

The other option (if you cannot get the card into Mews) would be to build a Zapier or Make automation where following the entry of the reservation into Mews, you send the guest a payment link to pay over Mews. This would then store the card in Mews.

 

Advantage:

  • You get the credit card in a 3DS compliant way

Disadvantage:

  • You accept a booking without even having a credit card.

 

Best, Marc


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