Hello,
We’ve been getting Mews emails lately: “as per your request; you can reset your account password ….”
However, no (active) staff member or myself asked for a password reset.
I can apparently disregard this e-mail.
However, should I be worried someone is trying to get into my account?
Solved
Mews password reset email (unwanted)
Best answer by Sarah.Masterton-Brown
Hi
A support member is looking into this further for you and has raised a request for the security team to investigate. Our logs show that Mews sent the password reset emails, so perhaps the request was made accidentally by a member of your team using the shared front office account.
More information will be communicated via your support ticket.
Thanks
+2- Mews Employee
Hi
A support member is looking into this further for you and has raised a request for the security team to investigate. Our logs show that Mews sent the password reset emails, so perhaps the request was made accidentally by a member of your team using the shared front office account.
More information will be communicated via your support ticket.
Thanks
Reply
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