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Mews Connector Merge Profiles

  • 19 June 2023
  • 1 reply
  • 63 views

Hi everyone,

We are recently experiencing some issues with merging profiles due to multiple loyalty programs.
Support advised me to use Mews Connector to delete one of the loyalty programs. I went over the documentation but have no idea where to start. 
Would someone be able to help me out with this ?

Thank you in advance.

Hello @DamienJanssens
Thank you for your message. This issue is Accor specifics due to the data we receive via D-Edge. We are working on making sure we can resolve this quickly, and will contact you once it is ok to merge those profiles again. 

Thanks  for your help. 

 

Mathias


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