Can anyone clarify whether revenue from availability blocks is reflected in Mews Manager Analytics, particularly in cases where none of the blocked availability has been picked up? I had understood that it wouldn’t be included until converted into actual bookings, but I’ve noticed no revenue increase even after the block was released and the spaces were booked.
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Mews Analytics
Best answer by elena.pudova
Hi
Thank you for a great question 🌸
Revenue from availability blocks will only be reflected in Manager Analytics if reservations within the block have been picked up - that is, created in either optional or confirmed state. If none of the blocked availability is picked up, no revenue will appear in Manager Analytics from that block.
Revenue should increase when reservations are picked up.
However, for the manager analytics, the system loads data into the dashboard every 12 hours, and data is usually between 8 - 12 hours old. Updated data is available every day at 9:00 UTC and at 21:00 UTC. I suppose this might be the reason why you do not see an immediate increase in Revenue. For instant updates you can check Manager report.
If you are still not seeing this reflected in your Manager Report or the next day in you Manager Analytics, I recommend opening a support case so we can review your specific example and investigate why the revenue did not go up as expected.
Warm regards,
+1- Mews Employee
- Answer
Hi
Thank you for a great question 🌸
Revenue from availability blocks will only be reflected in Manager Analytics if reservations within the block have been picked up - that is, created in either optional or confirmed state. If none of the blocked availability is picked up, no revenue will appear in Manager Analytics from that block.
Revenue should increase when reservations are picked up.
However, for the manager analytics, the system loads data into the dashboard every 12 hours, and data is usually between 8 - 12 hours old. Updated data is available every day at 9:00 UTC and at 21:00 UTC. I suppose this might be the reason why you do not see an immediate increase in Revenue. For instant updates you can check Manager report.
If you are still not seeing this reflected in your Manager Report or the next day in you Manager Analytics, I recommend opening a support case so we can review your specific example and investigate why the revenue did not go up as expected.
Warm regards,
Hi Elena
Thank you for your response – completely understood.
In this case, the property had a substantial availability block in place, and we closely monitored the revenue figures in Manager Analytics throughout.
After the full block was picked up, we checked Manager Analytics again (allowing time for system updates), but saw no noticeable change in the monthly revenue figures. We waited another 24 hours, and still, no update appeared.
Given that the block accounted for over 600 room nights at an average rate exceeding €500, we would have expected a visible impact on reported revenue.
This is what prompted my question: when exactly does this revenue appear in Manager Analytics – at the time the block is created, or only once it's picked up?
Thanks again,
Nikolas
Keep cool, stay focused, be inspired
I am not sure if Mews Analytics is available in a Mews demo environment, but this would probably be a good place to give it a test?
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