Has anyone a workaround or been able to edit the local data collection regulations setup in MEWS when they’re incorrectly mandating for information from guests that isn’t legislation.
Our profile completion rate is low due to guests not completing the Date of Birth section and the photo ID requirement, neither of which are legislation in this country.
Best answer by smehia
Hello
Well you have to configure the “guest experience” and, on the check-in form configuration, choose what you need or not, but as you said some things are mandatory depending on the country your property is
You have further explanation here: https://help.mews.com/s/article/Customize-your-online-check-in-with-the-Check-in-form?language=en_US
Hope it helps a little
Regards
Stephane
Hello
Well you have to configure the “guest experience” and, on the check-in form configuration, choose what you need or not, but as you said some things are mandatory depending on the country your property is
You have further explanation here: https://help.mews.com/s/article/Customize-your-online-check-in-with-the-Check-in-form?language=en_US
Hope it helps a little
Regards
Stephane
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