Hello everyone:)
Can you help me create a report from MEWS just for Loyalty guests?
Under customer statistics I can only see the total number, but I also need to see the names of the guests to check whether they paid with points or not :)
thank you in advance:)
Manny
Best answer by alzbeta skrabalkova
Hi
Thank you for the questions.
For guests using the Loyalty function in Mews, you can see a new field showing customer loyalty status in the Guest in house report.
As the report shows the guest’s names, you’d be able to verify which of the guests are using your loyalty program.
We currently don’t have any option to filter out only the guests with a loyalty assigned, but this would be the closest to it.
I hope it helps :)
Hello
The best is to contact your Customer Success representative to see if it is possible, but as the loyalty program is external to Mews, I don’t think it is possible to obtain this report directly through Mews…
See ya around
Stephane
+5Hi
Thank you for the questions.
For guests using the Loyalty function in Mews, you can see a new field showing customer loyalty status in the Guest in house report.
As the report shows the guest’s names, you’d be able to verify which of the guests are using your loyalty program.
We currently don’t have any option to filter out only the guests with a loyalty assigned, but this would be the closest to it.
I hope it helps :)
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