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Hello everyone:)

 

Can you help me create a report from MEWS just for Loyalty guests?

Under customer statistics I can only see the total number, but I also need to see the names of the guests to check whether they paid with points or not :)

thank you in advance:)

Manny

Hello @Manny 

 

The best is to contact your Customer Success representative to see if it is possible, but as the loyalty program is external to Mews, I don’t think it is possible to obtain this report directly through Mews…

 

See ya around

 

Stephane


Hi @Manny

Thank you for the questions.
For guests using the Loyalty function in Mews, you can see a new field showing customer loyalty status in the Guest in house report
As the report shows the guest’s names, you’d be able to verify which of the guests are using your loyalty program. 
We currently don’t have any option to filter out only the guests with a loyalty assigned, but this would be the closest to it.
I hope it helps :) 


Hi @alzbeta skrabalkova  thank you for the tip, will try it :)

 

Manny


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