Hello @FarnhamReceptionist,
I’m Josue - one of the Community Ambassadors - and I’m happy to help clarify your question regarding the Mews Operations dashboard homepage.
Firstly, thank you for raising this and sharing your team’s feedback.
At the moment, there isn’t a way to revert the home/dashboard to the previous layout. The latest update is part of a broader effort to make dashboards more consistent and faster to load. It’s a general rollout and isn’t configurable per property right now.
That said, your points are valid and helpful:
• Reservations now showing 4 tiles across (instead of 5) reduces at-a-glance visibility.
• Thinner donut charts are harder to read quickly during busy times.
I’ll consolidate these details and pass them directly to our product team as density/readability feedback for the home/dashboard.
Thanks again for the constructive input - please keep it coming. It helps us prioritize improvements that matter in daily operations.
If you have any questions, please don’t hesitate to let me know! 😎
Hello!
Let me add one more personal thing:
I cannot seem to get used to the occupancy/dep/arr/stayover chart on left bottom. It takes up a lot of space, but the line graph confuses me. I don’t think a line graph is appropriate at all, since it makes only sense for non-discrete data to indicate trends or so, but for discrete data points like arrivals/departures etc. to me it would make more sense to just add additional colored bars.
If the graph is needed at all …. if not the space could be used to display the most important open tasks, and/or messages from guests. Or some other actionable content, like recently made new reservations, or orders ,… what ever, mabe make this area customizable.
Also there is a lot of whitespace - i know, looks nice - but maybe a more dense view (optional) would be usefull? Just thinking …
Also the dashboard might be configured differently per user role.
A front office employee might need task, messages, room status, arrivals
A reservaions office worker maybe rather recent reservations, messages, task
A housekeeping staff member needs departures, stayovers, room status at a glance …
And so on …
Best regards,
Jean-Philipp.
Hello!
Let me add one more personal thing:
I cannot seem to get used to the occupancy/dep/arr/stayover chart on left bottom. It takes up a lot of space, but the line graph confuses me. I don’t think a line graph is appropriate at all, since it makes only sense for non-discrete data to indicate trends or so, but for discrete data points like arrivals/departures etc. to me it would make more sense to just add additional colored bars.
If the graph is needed at all …. if not the space could be used to display the most important open tasks, and/or messages from guests. Or some other actionable content, like recently made new reservations, or orders ,… what ever, mabe make this area customizable.
Also there is a lot of whitespace - i know, looks nice - but maybe a more dense view (optional) would be usefull? Just thinking …
Also the dashboard might be configured differently per user role.
A front office employee might need task, messages, room status, arrivals
A reservaions office worker maybe rather recent reservations, messages, task
A housekeeping staff member needs departures, stayovers, room status at a glance …
And so on …
Best regards,
Jean-Philipp.
@j.spiess it would be great if the dashboards would be confirgurable or there should be some options to choose especially for different roles.
Thank you @Johannes Rott for sharing this feedback - your day-to-day perspective is spot on.
I can understand how the lower-left line graph isn’t ideal for discrete metrics like arrivals/departures; a clearer bar view would be more scannable. You’ve also highlighted the need for less whitespace (an optional dense mode), a more actionable main panel (tasks, guest messages, recent reservations/orders), and role-based layouts so teams see what matters at a glance.
I also love the idea of the dashboard being configurable on a per-user basis! 🙂
While the new layout isn’t reversible or per-property configurable right now, I’m packaging your feedback as well exactly as described and passing it to our product team as high-impact requests.
Thanks again, this is the kind of input that makes the dashboard better for real operations.
Kind regards,