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Hello everybody, 

I’m part of a new hotel that just opened.

We had our first event and we have trouble with the billing. 

Our billing goes through another program than Mews and we don’t know how to close our bill in Mews. 

Does someone have the same and could help me? 

Thanks a lot, 

Ameline

Are you sending your revenue to that secondary system? then i would just put up an ‘external payment’ - e.g. “Cross Settlement” and link it to that system also? 

 

Hello,

If you have the receivable tracking enabled, then you will have to use an external payment to marked them as paid.

The receivable tracking can be disabled if desired.

https://help.mews.com/s/article/Receivable-tracking-enabled-or-disabled?language=en_US

​@mauritsbots Thank you for your answer! Yes, our accounting is with another program. The paiement was already done in the other program but we have to close it in Mews because we don’t want to have a lot of open bills. 

​@mauritsbots Thank you for your answer! Yes, our accounting is with another program. The paiement was already done in the other program but we have to close it in Mews because we don’t want to have a lot of open bills. 

If you manage payment status and follow ups etc. in your finance software you might want to turn of the receivable tracking all together in Mews.

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