I have an overbooking in my hotels, not sure what caused it. What do I do?
Best answer by Sarah.Masterton-Brown
View original
Userlevel 6
+2
- Community Manager
- 102 replies
-
10 November 2022
- Answer
Hey
Why am I overbooked?
Overbookings — how to find and solve them?
Let me know if you find a resolution (or just mark this as best answer). If you’re still having problems, just shout.
Userlevel 3
One feature I really like about Mews is when you overbook a room type, it will automatically hold a room in the next category up, so that you have a space to put someone if the overbooking doesn’t get resolved. You just need to go into your Stay Settings and choose “Diffusive” under the Availability Calculation Strategy if you want to implement that.
Userlevel 3
+1
Is Matt effin with us? or just starting the convo? ;)
Reply
Join the Mews Community!
Welcome Mews customers. Please use the same email address for registration as in your Mews account. By doing so we can help you faster if we might need to check something in your account.
Already have an account? Login
Login to the community
No account yet? Create account
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.