Hi ​@HCHof 

Thank you so much for posting in our Mews Community. My name is Nicolai, and I'm here to help from the Customer Support team.

I understand that you manage a large number of groups and need a way to provide them with a concise, yet detailed, summary of their bookings.

The Reservation Report is the best tool for this. You can adjust the report to show exactly the information you need. It offers two different views:

• Totals view: This highlights the number of confirmed nights, the average nightly rate, and the total number of reservations for your selected period.
• Detailed view: Using this view with the right filters allows you to customize the report to show only the essentials—such as guest name, stay dates, rate name, and price—by excluding general notes, products, and balances.

For additional information, please refer to our help guide on the The Reservation report.

I hope this is helpful. Please let us know if you require any further assistance.

Kind regards, Nicolai

Hi Nicolai,

thank you for your reply. I’ll try this approach. However, my follow-up question would be: using this method, it seems that correspondence from Mews cannot be tracked, for example, it’s not possible to see with whom and when communication has taken place, or what has been exchanged, in order to plan and manage a group.

I could upload the email history again under the contract data so that all team members can see what has already been sent, or alternatively, one would need to check in the corresponding email management system (e.g. Outlook, etc.). However, this feels like quite a big workaround. Do you know if there are any plans to address this?

Kind regards, Thomas