has this been solved yet?
Is there MEWS report to export dietary information on guest profiles? Alternatively where can food allergies be recorded and easily exported via a MEWS report?
has this been solved yet?
Is there MEWS report to export dietary information on guest profiles? Alternatively where can food allergies be recorded and easily exported via a MEWS report?
Hi Hotel Coutettaz My name is Dani and I am happy to answer this question.
Currently there is no built-in Mews report or export function that provides dietary or allergy information for guests in a standardized, reportable format.
This information can be recorded in the guest profile in the Internals tab or the Reservations Notes section, but it is not included in operational reports or guest exports. If you choose to record this information in the Reservations Notes section, it is possible to export this report to include the “notes” information, however, it will not be filterable and is a manual solution.
I did check internally and this is a popular feature request. While we cannot guarantee a timeline for creation or delivery, I recommend keeping your eyes out for future development!
Please let me know if I can answer anything else and I will gladly assist!
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