Hi everyone! Does anyone know if it's possible to configure a video to play or appear after a guest completes their online check-in?
We'd love to use it for a quick welcome message :)
Hi Adrian! Unfortunately, no customization is possible (yet) during online check-in.
You may consider sending the After check-in e-mail after actual check-in (on-site check-in) to send your guest a welcome message.
Regards, Sanne
Hi Adrian! Only at the kiosk is a screensaver video supported at the moment. For online check-in on other devices there is no video integration provided so far.
Best regards, Richard
Hi Adrian
As Sanne and Richard said, it doesn’t look like you can configure a video to play as part of online check-in. You can view the online check-in journey here, so you can see what it involves. It might be worth suggesting this as a feature to add via the Mews Product Forum - I’d give it an upvote!
Sami
Reply
Join the Mews Community!
Welcome Mews customers. Please use the same email address for registration as in your Mews account. By doing so we can help you faster if we might need to check something in your account.
Already have an account? Login
Login to the community
No account yet? Create account
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.