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Hello,

 

we had the change for the E-Mail templates and need to create them completely new.

But when we want du save and update them it never update.

It shoul be updatetd after 1 hour. But even 4 days later it is not updatetd.

 

Can anybody help us solving this issue.

 

This is also not just one, but fours templates.

It also worked before but since 4 days we have his issue.

 

Kind reards

 

Robby Geppert

Rooms Coordinator

Hotel du Nord

Hi ​@HDNAJoanna, sorry to hear you’re having problems with the email templates. 

In this case, please open a ticket with our Support Team so that they can investigate for you.

Thank you