Skip to main content
Solved

Change of E-Mail templates

  • October 28, 2025
  • 1 reply
  • 32 views

HDNAJoanna

Hello,

 

we had the change for the E-Mail templates and need to create them completely new.

But when we want du save and update them it never update.

It shoul be updatetd after 1 hour. But even 4 days later it is not updatetd.

 

Can anybody help us solving this issue.

 

This is also not just one, but fours templates.

It also worked before but since 4 days we have his issue.

 

Kind reards

 

Robby Geppert

Rooms Coordinator

Hotel du Nord

Best answer by jessica.becker

Hi ​@HDNAJoanna, sorry to hear you’re having problems with the email templates. 

In this case, please open a ticket with our Support Team so that they can investigate for you.

Thank you
 

1 reply

jessica.becker
Mews Employee
Forum|alt.badge.img+1
  • Mews Employee
  • Answer
  • October 29, 2025

Hi ​@HDNAJoanna, sorry to hear you’re having problems with the email templates. 

In this case, please open a ticket with our Support Team so that they can investigate for you.

Thank you