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Hello fellow Mews users,

I'm currently facing a challenge with managing "sandwich days" in our booking setup. We typically require a minimum three-night stay for arrivals on Thursdays, Fridays, or Saturdays. However, when a guest books from Tuesday to Friday and there's another arrival scheduled for Sunday, this blocks potential guests from booking a Friday and Saturday stay.

I'd like to enable two-night bookings starting on a Friday in such cases. Could anyone advise on the best way to create a manual restriction in Mews to allow this?

Additionally, how does your team handle these types of sandwich days? At the moment, I'm manually scanning the timeline for the entire year to identify and adjust them, which is quite time-consuming.

Any tips or best practices would be greatly appreciated!

Hello Humberto, my name is Dani and I wanted to jump in and see if I could help you with this inquiry. 

In the instance you are describing, I would create a few restrictions here:

  1. Closed to Stay (CTS), all rate/spaces (or as needed for your setup), applying to Thursday, Friday, and Saturday, with an exception of minimum length of 3 nights
  2. Closed to Stay, all rates/spaces (or as needed for your setup), applying to Friday, with an exception of maximum length of stay 2 nights AND minimum length of stay 2 nights

The effect of these two restrictions would mean Thursday, Friday, and Saturday are not bookable unless the reservation is a minimum of 3 nights (restriction 1). Further, Friday is not available for booking unless it is a 2 night booking (restriction 2).

 

I hope this helps!

Current Restrictions

Hi ​@dani.molina ,

Thanks so much for your quick response—wasn’t expecting to hear back so fast, and I really appreciate you jumping in!

I took a screenshot of our current restrictions—it might look like a bit of a mess, but just to give you a general sense of our setup:

  • We require a 3-night minimum for guests arriving on Thursday, Friday, or Saturday

  • And a 2-night minimum for those arriving Sunday through Wednesday

That said, I did manage to apply a few restrictions for June 11–14, where we’re currently requiring a 3-night stay across that span. Just wanted to check if that aligns with the approach you suggested, or if there’s a better way to structure it using the restrictions you outlined.

Also, as shown in the screenshot, I inputted Friday, June 6 and Saturday, June 7, with the intention that guests booking either of those dates would be able to reserve a 2-night stay. Unfortunately, I’m not able to make it work as expected. Maybe if I sent you these screenshots, it’d be easier to walk me through the best setup?

Thanks again for your help—I really appreciate the support!

Hi Humberto, thank you for the additional information.

A few additional questions:

  • Do you have a restriction already created for the 2-night minimum on stays arriving Sunday through Wednesday? I do not see it on the screenshot so would like clarification if possible.
  • I can see there is a CTA from May 28th onwards, applying on Thursday - Saturday, but there is also the aforementioned CTA restriction for June 11th - 14th. Both of these reservations, have the same parameters and exceptions. The only difference being the days in which the restriction should apply. 
  • For the June 6th/7th restriction,  what is the outcome that is not working as expected and what should be the intended result?

I am happy to help in any way to get this figured out for you :)

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