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Drops on mews booking engine with meta search

  • October 9, 2024
  • 7 replies
  • 138 views
Hendrik Renken
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Hey,

We recently reviewed our data regarding the booking engine and noticed that the conversion rate is really low when users come via Metasearch.

For us, this has a lot to do with the information about the hotel that guests receive from the booking engine.

Currently, users are redirected straight to the "select category" section, which is generally great, but it can be overwhelming for guests as no other information about the hotel is provided.

 

I think to improve the conversion rate, it would be great to rebuild this section of the booking engine and include the possibility to add more general information.

Is there something we might already be missing? What’s your take on this?

 

Would be good to have some feedback. 

Best 

Hendrik

 

 

Best answer by coudert.mathias

hello @Hendrik Renken, thank you for your message. 
Would it be possible to organise a rapid call with you on this topic? I am curious to learn more about the conversion rate, and also why the Metasearch specifically. 
Happy to organise something next week? 
Thanks 

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coudert.mathias
Mews Employee
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hello @Hendrik Renken, thank you for your message. 
Would it be possible to organise a rapid call with you on this topic? I am curious to learn more about the conversion rate, and also why the Metasearch specifically. 
Happy to organise something next week? 
Thanks 

DanS.
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  • DanS.
  • Helper
  • October 16, 2024
coudert.mathias wrote:

hello @Hendrik Renken, thank you for your message. 
Would it be possible to organise a rapid call with you on this topic? I am curious to learn more about the conversion rate, and also why the Metasearch specifically. 
Happy to organise something next week? 
Thanks 

Can I listen in / Chime in….? @coudert.mathias 

#beexcellenttoeachother
MarketaOupi
1 person likes this
  • MarketaOupi
    MarketaOupi
Hendrik Renken
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Hey @coudert.mathias, 

Sure lets have a quick call about it! 

What fits you this week? 
Feel free to contact me private. 

 

Best regards
Hendrik

coudert.mathias
Mews Employee
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thanks @Hendrik Renken, would it be possible on Thursday afternoon?

Hendrik Renken
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  • Hendrik Renken
    Hendrik Renken
Hendrik Renken
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Thursday afternoon works! You can send me an invite to hendrik@capsule-services.com

M
  • Max
  • Master Contributor
  • November 6, 2024

It would be great to get an update on this as it is really important. Thanks, Max

coudert.mathias
Mews Employee
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Hello @Max, 
This is not yet on our short term roadmap but I added it to our backlog. 
Thanks 

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