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'Guests in house report' - new lay-out and printing function

  • August 17, 2024
  • 6 replies
  • 116 views

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Dear Mews-users, 

The guests in house report has had an overhaul.
Whilst it is still possible to consult the old lay-out, I notice it is no longer correct.

The function I am missing in the new Guests in House report is two-fold.
Most importantly: the lack of the option to print it.
Less importantly: no totals of guests in house any longer.

As to the last item, that is not a drama to me (although a step back from what it used to be).
The lack of option to print is a major difficulty though.

Any tips/hints on this?

Thank you.

Best answer by Sarah.Masterton-Brown

Thanks for the feedback @PHman88  @barb00sa  👍
We are aware the removal of the Print functionality is a pain point. We are currently looking into how best to bring it back. In the meantime, you can export the data into excel and print from there (I know that's not the preference) or use the old report which is still accessible.
 

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barb00sa
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  • Superstar Helper
  • August 17, 2024
PHman88 wrote:

Dear Mews-users, 

The guests in house report has had an overhaul.
Whilst it is still possible to consult the old lay-out, I notice it is no longer correct.

The function I am missing in the new Guests in House report is two-fold.
Most importantly: the lack of the option to print it.
Less importantly: no totals of guests in house any longer.

As to the last item, that is not a drama to me (although a step back from what it used to be).
The lack of option to print is a major difficulty though.

Any tips/hints on this?

Thank you.

agree 100% with this, I think what should be a step forward is still a step back for many of us with more edits for a simple report to make.

Gr Robin 


Sarah.Masterton-Brown
Mews Employee
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Thanks for the feedback @PHman88  @barb00sa  👍
We are aware the removal of the Print functionality is a pain point. We are currently looking into how best to bring it back. In the meantime, you can export the data into excel and print from there (I know that's not the preference) or use the old report which is still accessible.
 


Andrea Schirmer
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Hello everyone,

Unfortunately, we have had big problems since the changeover. It's a much more complicated for us because we always have groups in the house that are different from the individual guests when it comes to housekeeping. Exporting to Excel is confusing and too small. Switching to the old list is still possible, but the products are no longer displayed. If you set the filter, the list hides all other guests.

Kind regards,

Andrea


coudert.mathias
Mews Employee
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Thank you for your answer. I would be happy to have a quick call with you to go deeper on the feedback and different use cases. 

As a follow up I will send you an email this afternoon. 

 

Thanks


mauritsbots
Senior Guru
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@coudert.mathias ajuto! I have (remember company billing...) similar discussions re the new layouts for guest in house and reservation reports. Hotels that printed the list for nightstaff for example...


Andrea Schirmer
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Hello everyone,
 

As an alternative to the guests in house list, it would be good if there was a room list to export under the room status.

It should be possible to select the following filters in the filter options at the same time:
Departed, Departing, Staying and Arrival.
 

After exporting, you should get a list that includes:

Room number, status, room allocation, start (arrival day) and end (departure day).

Regards,
Andrea


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