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Customizing Mail templates

  • 16 January 2023
  • 9 replies
  • 382 views
B
Userlevel 1

Hi MEWS Community! 

I am trying to customize our email templates to have a much nicer look and feel and of course add more call to actions and upselling… 

 

What’s the best way to do this? Within MEWS? Within MailChimp? Hubspot? 

 

Can someone please advise? 

 

Thank you!

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Best answer by Mick 17 January 2023, 03:42

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9 replies

Mick
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Userlevel 6
Badge +6

Hi @Blue Bay Curaçao, 

This would depend on what strategy you would like to take. In Mews the templates are in HTML code, so if you are or have a developer they can be written in HTML. 

You could use a service like Mailchimp or Hubspot to create the email in their editors & then export the html code and load into Mews. 

You could have the templates designed and developed on platform like https://www.upwork.com/

If you’re looking for inspiration, In this thread there are a couple or examples so far. 

Hope that helps, feel free to reach out if you have any further questions. 

Regards
Mick

Mick Vazquez | Let's connect: www.linkedin.com/in/mickvazquez
B
Userlevel 1

Thanks Mick!

Ethros
Userlevel 5
Badge

I’m not sure why there is not a WYSIWYG editor in MEWS.  They’ve been about since about 1998! LOL!  There is Even One In This Text Box!

 

I’m actually slogging through some changes in this right now - so reminding myself what a drag!

 

I use https://html5-editor.net/ to edit and parse the HTML.

It works rather well.

 

I’m also keeping a “NOTION” page of the templates I have and their status.

I then do a lot of copy/pasting back and forth to the https://html5-editor.net/ page / Notion / MEWS and hope I don’t mess up!

As we do emails in English & Spanish - this is doubly tedious :)

 

Best of luck!


Ethan

iglucamping.com
Userlevel 3

yes, also for me, these are the practical thing I do not understand the Mews Development team. For me it would take maximum one day to integrate such an (open source available) HTML5 editor into mews, including a button for inserting the available placeholders for the template.

A no brainer to integrate the comfort beeing standard today in even much cheeper systems.

Regards from Germany

Kai

F

Can anyone recommend an integration solution on the marketplace to send e.g. a reservation confirmation to the guest and thus bypass the missing functionalities of Mews? 

Best regards

Felix

Sarah.Masterton-Brown
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Userlevel 6
Badge +2

yes, also for me, these are the practical thing I do not understand the Mews Development team. For me it would take maximum one day to integrate such an (open source available) HTML5 editor into mews, including a button for inserting the available placeholders for the template.

A no brainer to integrate the comfort beeing standard today in even much cheeper systems.

Regards from Germany

Kai

@iglucamping.com  Hallo Kai. Can I please encourage you to post this as a feature request. This is a great suggestion and one that will save users time so I’m sure gather other votes. https://feedback.mews.com/ Thanks

If you want to go fast, go alone; if you want to go far, go together
Sarah.Masterton-Brown
Rank
Userlevel 6
Badge +2

Can anyone recommend an integration solution on the marketplace to send e.g. a reservation confirmation to the guest and thus bypass the missing functionalities of Mews? 

Best regards

Felix

@Sophie Polet @tobiaskoehler  @victoriabacon  Hey community friends. I believe you may be using a partner for customer comms 🙂 Any help you can give @felg on how this is working for you? Thanks 💪

If you want to go fast, go alone; if you want to go far, go together
L

Hi all - I am new to Mews. Can anyone let me know how to include images in an e-mail template?

J
Rank
Userlevel 4
Badge +3

yes, also for me, these are the practical thing I do not understand the Mews Development team. For me it would take maximum one day to integrate such an (open source available) HTML5 editor into mews, including a button for inserting the available placeholders for the template.

A no brainer to integrate the comfort beeing standard today in even much cheeper systems.

Regards from Germany

Kai

Hello! I agree with you, but I think the problem is not solved so easily - it takes more than just a plain or even sophisticated HTML editor to get something that reliably displays in email clients. There are such mail client display testing services out there for a reason - so I guess MEWS did’t want to get in the hot bed to have to support malfunctioning “HTML” modifications to begin with, understandably… then they would have to support the strange html display behaviour of xy mail client, too… (“it doesn’t display well in xy client, but I only used the html editor in MEWS, so it must work, mustn’t it?”)


That being said, it would be great to have:

  • a couple of standard “bullet proof” (as in known to display well most o the time) templates to select from (simple designs, a couple of color scheme selectable to choose colors freely, fonts selectable)
  • access to more reservation data fields, to build your own design of reservation details (or leave out not important information in certain templates)

However, there is definitively room for improvement…

Regards,

JP.

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