Hallo Frank,

sofern der Gast schonmal da war und eine Firmenrechnung benötigt hat, gehen wir im Normalfall in die Rechnungsübersicht, dann auf die Firma und holen uns von dort bei zusätzliche Informationen den “Unique Identifier”.

Funktioniert halt leider nur, wenn der Gast schonmal da war. Haben aber ansonsten das gleiche Problem. Anno 2021 war es noch möglich die Firmenadresse mit anzugeben, auch wenn diese nur in der Adresse war und nicht im Namen selbst.

@ettore.zotarelli Since you are working on the search bar, might this be something that can be incoporated in the future? Happy to translate if needed.

Hallo Eric,

danke Dir für die Antwort!

So findest Du die korrekte Firmierung für einen wiederkehrenden Gast, musst diese aber dennoch über die Firmenfeld in die aktuelle Reservierung eingeben und dort startet dann wieder die geschilderte Suche. Alles halb so schlimm, wenn es von der gesuchten Firma nur drei oder vier Varianten gibt. Ein großes Problem, wenn es z.B. die “Siemens AG” aber 50x geben muss.

An @ettore.zotarelli hatte ich bereits im Zusammenhang mit der Search Bar geschrieben. Als “idea” gibt es den Vorgang auch bereits. Gerne up-voten :)

https://feedback.mews.com/forums/955598/suggestions/46946113

Hello @Frank @Eric Kröll @ettore.zotarelli 

Don’t know if the idea poped up already but the creation of a system of “parent company” regrouping all the needed addresses to choose from could be a nice addition

You could scroll the adresses on a menu by looking for only one company . I’m degressing here but why not? 

Regards

Stephane

Hi team! Just wanna confirm: this would be for the main search, on the top navigation? Or for searching for companies inside specific pages, like when you attach a company to a reservation?

Thanks!

Hi @ettore.zotarelli searching for companies inside specific pages. 

Gotcha, would you be able to send me which pages/places in the system specifically this is used? Depending on where, it would be a different team and I wanna make sure they got their eyes on this.

Hi @ettore.zotarelli Here some examples. I thought they can use the search bar technology :)

Properties → company:

open bill → change associated profile or change owner

Profile → company

New reservation → company

Just because I remember this topic from a few years back, Id love to throw something in there.

Incase we can take it a step further, it would be lovely to link the guest company fields of guest profile / reservation & billing.

Basically if you change the company in the reservation, it automatically assigns it in the guest profile and linked in the bill.

Vice versa billing is probably the most complex, since the actions mostly happen there. Maybe a quick confirmation pop-up would do the job in order to avoid wrong associations. 

Sorry for going off topic, also love the suggestion from @smehia. Not sure what the best practice is from other PMS and hotels. Can only say i personally hated it in protel with Master, Account, Contact.

Thanks @Eric Kröll. It is indeed something that we have in mind and exploring. The relationship between a profile and a company through the entire customer journey is important to nail. Though for now we are not working on it as we are keep pushing the customer lifetime value topic. 

Happy to discuss if need more info. 

Thanks