Skip to main content

Cyber Security Information after a phishing attack

After a phising attack, or an unallowed log in into the system, it would be helpful when MEWS sends immediately a note to the affected user and parallel to a defined admin user and a general mailaccount. We made the experience that after a phising attack there was lost a lot of time.
6 days after the attack to a login from a user we got the information to one undefined Admin User who is working part time on Friday Evening. 10 more days later we got further information also to non specifc Admin user. In case of a cyber attack the process has to be defined more strictly and faster. I would apreciate to get a note to defined Admin users! Loking forward to your reply.

Hey Sabrina,

Thank you for sharing this - it’s useful feedback, and it’s a conversation we’ve had internally also.

We’re looking at mechanisms where we can support this - I’d love us to have a ‘security contact’ type setting where each hotel can specify a contact, and if there is anything security related, we also ensure it goes there.

But I’ll take this to the product teams, and your voice is a great addition to the driver to do this, thank you 🙏

 

Terry


Reply